I have been a costumer of Service america for about 10 + years. I have called maybe 4 times during those years. My oven stopped working I called and they gave me an appointment for one week latter. The technician comes opened the electrical panel turns on the breaker . and charged $50.00. We ask to check the washer machine and the answers was" I came here for just the oven". and left!!! I could not believe his reaction. I can tell that they are well trained. I called Service America and the answer was you have a copay for every visit. Very simple!! REally!! I asked for the manager and the answer was" we do not have a manager that can talk to you". Unbelievable!!
This was an insult and definitely Taking advantage of the customer .
I will immediately stopped using this company. NEVER AGAIN!!!
I will strongly recommend for anyone to do the same. Stop using this type of companies.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.