Product: Service America Protection Plan Clear all filters (0 of 8 reviews match)
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I called today and was on hold for 45 minutes on hold. Then I was transferred the accounting office and I then was on hold again for 20 minutes and then I was disconnected. Very frustrating! I paid my contract for a year back in April in the amount of 279.19. I had...
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1.0
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Service America Protection Plan
#1267565
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I had been a loyal Service America Customer. Then last year the price went down but there was a $49 service fee which was instituted. I only used them once during the year for an AC problem. They always try to patch stuff up even if you have paid for replacement. Got...
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1.4
Product
Service America Protection Plan
I didn't like
  • Pricing and quality of customer service
#1198476
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My A/C stopped working so I called Service America. I was glad I had a service contract because I thought it would help get my issue resolved quickly. I was very wrong. They did come and diagnose the problem quickly, that unit needed a new compressor. But it has now...
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Service America Protection Plan
#1131934
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I have a contract with Service America which has replacement of appliance. My washer was determined to be non-repairable by their tech. The clause in the Service America contract reads up to $500 for each appliance and there is no clause regarding age or depreciation....
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1.0
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Service America Protection Plan
I didn't like
  • Repair replacement
#1119974
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Last week, I scheduled an appointment for garbage disposal repair in the morning and nobody showed up during the two-hour window.I called them and they said there was a delay and that the repairman would arrive later that day. Then I got a call back in that the...
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Service America Protection Plan
#1106444
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was sent new contracts in feb 17, put in draw and waited to be billed , got a notice by email in july we want you back same deal,just call.Called and spoke to agent ,same deal my foot, they wouldnt honor old deal. they also said they called to inform me but no one...
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2.0
Product
Service America Protection Plan
#1078553
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Purchased a new unit about two years ago and have had to call them for issues regarding a new unit 4 times.Twice within the first year. Called them last week, someone was suppose to call back, they never did. Now I know why they want you to buy their service contract...
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1.6
Product
Service America Protection Plan
#1063119
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Service America - Awful liars

Every time I called I got a different answer. They schedule appointments don't show it show with out the parts. The last phone call (this has been going on for months). I was told the last few pp gave me wrong info. Part was never ordered but not I would have to pay for part cause it's over 100 between that and the 45 dollars I can buy a new one. I will never renew or recommend them
Product
Service America Protection Plan
#1057220
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