Manufacturer: Service America Category: Repair Clear all filters (9 of 9 reviews match)
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Had service America for 10_+ years paying approx. $400 a year on a service contract that turns out to be useless!! Called for general maintenance to clean AC unit and Dryer vents and being it wasn't covered paid $300 to have tech come from service America. He didn't...
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1.0
Product
Service America Air Conditioner Repair
#1085093
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I've had bad customer service from time to time but Service America is truly awful. In my opinion, I would never buy a contact from them. It's 2 weeks without them being competent enough to fix an A/C issue. Now they won't come back for four days again. To expand a...
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1.3
Product
Service America Air Conditioner Repair
I didn't like
  • Clueless serviceman
  • Customer service
#1071455
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Extremely poor C/S no knowledge of there product.I have a home warranty all parts and labor covered. And I had to prior service calls where they replaced refrigerator parts and the fan blower on A/C. Now on this call parts and labor not covered?? Beside no emergency...
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1.0
Product
Service America Air Conditioner Repair
I didn't like
  • Customer service
#1066391
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I have been a contract holder since 1995 and was completely satisfied with your service.This year 2017 when my contract renewed I was unformed that there would be a co-pay. I wasn't too happy with that but I had to accept it or cancel the policy. Worse than that when I...
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Product
Service America Air Conditioner Repair
I liked
  • Service techs were good
  • Service techs
#1065417
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A new split system A/C unit was installed by Service America on 12/15/2014.-2 The system is only 2 years old. Warranties are in place. In May of this year the system froze up and no cooling was to be had. Call Service AmericaAfter two trips the system was diagnosed...
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1.5
Product
Service America Air Conditioner Repair
I liked
  • Customer for many years
  • Some of the people were nice
  • Service tech
I didn't like
  • Unreliable scheduling and fraudulent information
  • Customer service
#1065299
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Fan motor, control board and new wire from thermostat to control board in air handler required. $1300 repair, $705 for a new motor and $139 for a control board along with $40 for 50 feet of new wire. Repair done by a very responsive and competent tech that was NOT an...
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Product
Service America Air Conditioner Repair
#1038642
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Service America will give us $1150 towards a new 5 ton unit only if you use them. You got it, after the manufactures rebate and $1150 off . Their price was the same as other local dealers. So we got screwed because they- service America - could not quarantee the...
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1.2
Product
Service America Air Conditioner Repair
I liked
  • Service tech
I didn't like
  • Customer service
  • Misleading repair replace
  • Playing games with pricing
#1034657
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I never take the time to writte a review, but this time is an exception -I am writing today because I have had the worst experience I could imagine over the last week with Service America. Last Friday, one of the A/C units in my rental property broke. When I called...
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1.0
Product
Service America Air Conditioner Repair
I didn't like
  • Service technicians
  • Customer service
#835504
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Service America Air Conditioner Repair Review

#847856
1.0
Details
Terrible follow up by a/c supervisor Antonio After many calls and appointments for the same issue So far it has been very difficult getting passed lower level managers. No way to run a company
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