filters
state:
Show
city:
Show
category:
Show
product:
Show
After waiting between eight to one at home I was told that technician was running late. I never got a courtesy call to inform me that no one was going to show up between those hours. There's no need to speak to a supervisor they're no help either. She was very careless...
Read more
Anonymous
Ralph Rendsland

Same exact thing happened to me

Anonymous
Anonymous

I had the same response from them after waiting 11 hours. Their favorite word to describe a screwup is "unfortunate " they so don't give a ***

#932672
Reply to reviews
Someone just mentioned a Supervisor named Ricardo at this terrible company and I want to mention him also. If he is a Supervisor, I'll be darned……talks in circles, is not courteous, and should not be a Supervisor. This Company needs to re-think why they call...
Read more
1.0
I liked
  • But ineffective in getting proper installation
I didn't like
  • Customer service
#923210
Reply to reviews
Service tech came on Thursday as the freezer worked, but not the refrigerator part. He ordered part. Tech came on Monday put in new part ( I had to pay $42 extra for part, he left, put everything back in freezer and refrigerator and as the day went on I knew NOTHING...
Read more
1.0
I didn't like
  • Service and customer service
  • Service technicians
  • Customer service
#916975
Reply to reviews

Service America Service Request Review

Service America
#796661
1.0
Details
Do not sign a contract with service America. You will regret it. The company is the absolutely worst to deal with. They don't show up and if they do, they don't fix anything. They take pats to replace and never show up again. So find another company. Please.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website

Service America Repair Review

Service America
#747517
After obtaining a service agreement that includes my a/c system, they refuse to do a simple procedure to address an issue because the unit is too old, it's 11 years old and just has air in the lines from a pm that was done a few months ago. The scammers wanted to sell me a new unit... I'm cancelling this agreement
Comment
Show

Service America Air Conditioning Repair Review

Service America
#711358
2.3
Details
The worst company i dealt with.have a contract with them.had a ac problems had a leaking coil and wad loseing feon .they told they will not repair the unit because its 11 years old what a joke .why are we paying for the contract. So the company decides whst they want to repair .
Comment
Show
Diversity of Products or Services
Staff
Website
Made an appointment on online two weeks in advance. NO repair showed up between 8:00 and 1:00 so I called. I was informed that the repairman would be here at 6:00!!!! I was on the telephone for 45 minutes. Finally I cancelled my contract and asked for a total refund....
Read more
Anonymous
Anonymous

Fully agreed. I have experimented a terrible experience during weeks with this company after i bought a new AC unit. I will not recommend anyone to buy a product or service fr...

1.0
I didn't like
  • Customer service
#905840
Reply to reviews
I have never encountered a more maddening and ineffectual company in my life! It takes at least three service calls before anybody shows up. You will spend a good hour of your life on hold while their recording assures you that they know your time is important and...
Read more
Anonymous
Anonymous

Same nightmare here when dealing with this company. Lack of service and respect for the clients.

#903744
Reply to reviews
I just had a manager come to my home after 3 visits from your servicemen two of the servicemen said it was pretty much condemned but had to tell the management for the past 3 months I have waited for your call and always had to wait more than a week or more finally the...
Read more
1.0
#882442
Reply to reviews
I called Service America the afternoon of 7/9/16 as soon as we noticed our AC was not blowing cool air. I've had a service contract with them the past three years. The person on the phone told me the soonest anyone can get out to look at my AC would be 7/15/16. I'm...
Read more
Anonymous
Anonymous

I had same bad experience with this company. worst service in SoFla but they don't care.

1.0
I didn't like
  • Misleading website promises
  • Total waste of money
  • Customer service
#879678
Reply to reviews
I needed a replacement AC. Got one from service america. The unit began to make a lot of noise. Called Service America back. They said the high efficiency unit needed larger ductwork. They refused to fix the ductwork. They said their contract was for them to...
Read more
1.2
Ellenton, Florida
I liked
  • But ineffective in getting proper installation
  • Some of the people were nice
I didn't like
  • Clueless serviceman
  • Service technicians
  • Customer service
#878470
Reply to reviews
Recently a Service America electrician came to fix tripping breaker problem. It was only tripping on the day when it rained or the sprinkler started as scheduled. He did not test for shot circuit. He just kept repeating "we only cover switches, outlets and breakers. I...
Read more
1.1
I didn't like
  • Total waste of money
  • Clueless serviceman
#878286
Reply to reviews
Attempted to make a service call for air-conditioner shut-down on 6-24-16. I informed my wife has a cancer problem with her lung and was given an appointment for repair on 6-24 between l ad 6 p.m. When I did not receive a service call, I called Service America after 6...
Read more
1.0
#872165
Reply to reviews