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Week 1 called for my washing machine, tech came and said he has to order the part. Week 2 another tech comes and doesn't have the part. Week 3, no show. Week 4, tech comes 2 hours earlier then expected, we asked the tech to give us 20 mins, we were home in 10 and he...
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#1084478
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Customer for over 23 years. Once a good company. During July 2017, had plumbing problems. They Changed the alleged 2 hour window 8 times. Kept us in the house for 3 days. I wound up fixing problem myself with help of Home Depot. Could not bear making contact with...
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1.0
#1082371
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was sent new contracts in feb 17, put in draw and waited to be billed , got a notice by email in july we want you back same deal,just call. Called and spoke to agent ,same deal my foot, they wouldnt honor old deal. they also said they called to inform me but no one...
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2.0
#1078553
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Short Review on June 20, 2016

Service America
#868621
1.4
Details
Don't waste your money on service America they do not live up to their contracts, service America is he most bogus company I have dealt with in Florida
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Short Review on June 18, 2016

Service America
#868004
Service America is the worst. Been payments ng for one full year. Called three times. They dont turn up and dont even have the courtesy call. Please dont waste your money. I will be cancellation ng on Monday. They are a sham of a company. Disgusting and thievery!
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Service America Air Conditioner Repair Review

Service America
#847856
1.0
Details
Terrible follow up by a/c supervisor Antonio After many calls and appointments for the same issue So far it has been very difficult getting passed lower level managers. No way to run a company
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Short Review on April 29, 2016

Service America
#838687
1.0
Details
I would not even recommend this company to my enemy Very very very very very bad service infact there is no service this people are scam
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Service Scheduling
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Turnaround Time
Value for money
Warranty
Website
I've had bad customer service from time to time but Service America is truly awful. In my opinion, I would never buy a contact from them. It's 2 weeks without them being competent enough to fix an A/C issue. Now they won't come back for four days again. To expand a...
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Anonymous
Anonymous

Baddd service. Unreliable,disrespect your customer s time. They don’t care about giving good service. Total frustration. I hate them.

1.3
I didn't like
  • Clueless serviceman
  • Customer service
#1071455
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Extremely poor C/S no knowledge of there product. I have a home warranty all parts and labor covered. And I had to prior service calls where they replaced refrigerator parts and the fan blower on A/C. Now on this call parts and labor not covered?? Beside no emergency...
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1.0
I didn't like
  • Customer service
#1066391
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I have been a contract holder since 1995 and was completely satisfied with your service. This year 2017 when my contract renewed I was unformed that there would be a co-pay. I wasn't too happy with that but I had to accept it or cancel the policy. Worse than that when...
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I liked
  • Service techs
  • Service techs were good
#1065417
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A STORY THAT MUST BE TOLD. A new split system A/C unit was installed by Service America on 12/15/2014.-2 The system is only 2 years old. Warranties are in place. In May of this year the system froze up and no cooling was to be had. Call Service AmericaAfter two trips...
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Anonymous
Anonymous

Their technicians are unreliable lyers.they tell you they are already parking to come to your home and they never show up!

1.5
I liked
  • Some of the people were nice
  • Service tech
  • Customer for many years
I didn't like
  • Customer service
  • Unreliable scheduling and fraudulent information
#1065299
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Purchased a new unit about two years ago and have had to call them for issues regarding a new unit 4 times. Twice within the first year. Called them last week, someone was suppose to call back, they never did. Now I know why they want you to buy their service contract...
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1.6
#1063119
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On June 8, 2017 I call Service America, I needed an urgent service. They said they could come only in 7 days, I immediately proceed to cancel my service contract which I had renewed than same day. I talked with two persons about my cancelling their contract. They...
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I didn't like
  • Customer service
  • Clueless serviceman
  • Unreliable scheduling and fraudulent information
#1061176
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Service American is disgraceful, they have no respect for their customers; they provide fraudulent information/service. At 10:30 this morning I was promised a call from a supervisor to vent the multiple scheduling problems I've incurred over last 3 weeks; it's now 6:30...
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Anonymous
Kariclix

3 Customer Service Reps guaranteed me that Tracy from the executive office of Service America would call me to discuss the dreadful, frustrating lack of Electrical service pro...

2.1
I didn't like
  • Unreliable scheduling and fraudulent information
#1061135
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