History of contacts with Service America: I have had the contract with Service America since April 2015. In the first year I had a problem with my ice maker. I paid $45.00 for the service call. After 2 attempts and a replacement of a part my ice maker still jams, does...Read more
My A/C stopped working so I called Service America. I was glad I had a service contract because I thought it would help get my issue resolved quickly. I was very wrong. They did come and diagnose the problem quickly, that unit needed a new compressor. But it has now...Read more
Few month ago I had tune up on A/C done and I was told by driver that he was run out the liquid that they pour out in to the pipe to keep it clean. He stated that since he out of stock and has new van and he made note either he will bring it in few days later to...Read more
Service America - Worsted company ever
Worst company ever.no call no show.
Hacked by Service America
I have a plbing business in Mo. They change my emergency contact number on my Web-site to there toll free number? After hours on hold with them, they told me their I.T. dept would call me back. Did not happen. They don't service Mo. but i wonder how many called i lost do to the fact they put you on hold, forever. Don't know how they are im business?
Service America - Awful liars
Every time I called I got a different answer. They schedule appointments don't show it show with out the parts. The last phone call (this has been going on for months). I was told the last few pp gave me wrong info. Part was never ordered but not I would have to pay for part cause it's over 100 between that and the 45 dollars I can buy a new one. I will never renew or recommend them
Service America Washing Machine Repair Review
this morning just perfect fixing gears on my washer. Absolutely gave more than he was paid for. Perfect suggestions on even things not on contract
I have a contract with Service America which has replacement of appliance. My washer was determined to be non-repairable by their tech. The clause in the Service America contract reads up to $500 for each appliance and there is no clause regarding age or depreciation....Read more
I didn't like
- Repair replacement
Five days ago I call Service America to schedule a service call for my washing machine. I was give a Tuesday date between 8:00AM to 10:00AM, Time elapsed and no call or serviceman arrived. I called Service America and waited for 20 minutes before some agent came on....Read more
I didn't like
- Customer service
Last week, I scheduled an appointment for garbage disposal repair in the morning and nobody showed up during the two-hour window. I called them and they said there was a delay and that the repairman would arrive later that day. Then I got a call back in that the...Read more
I was scheduled on Sept.8th and due to weather -c-onditions you cancelled and I was told to call and reschedule. Now it's Sept.13th and I called 3 times and even though my call is very important to you I had to wait 30 mins and the was disconnected twice. I still...Read more
Can you imagine... Air goes out, fridge dies, toilet breaks/leaks.... you have to wait 3-4 days for them to send someone if you're on one of their plans. Plus, you have to pay for the service call immediately or they won't even book the appointment scheduled for days...Read more
Had service America for 10_+ years paying approx. $400 a year on a service contract that turns out to be useless!! Called for general maintenance to clean AC unit and Dryer vents and being it wasn't covered paid $300 to have tech come from service America. He didn't...Read more
We have a house that's vacant and is set to close for sale in 10 days. We needed someone to come out and run some diagnostics on the AC. Service America supposedly sent someone out, I have no idea if anyone showed up or not, no invoice, business card, nothing was left...Read more
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