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I was scheduled on Sept.8th and due to weather -c-onditions you cancelled and I was told to call and reschedule. Now it's Sept.13th and I called 3 times and even though my call is very important to you I had to wait 30 mins and the was disconnected twice. I still...
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#1100096
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Can you imagine... Air goes out, fridge dies, toilet breaks/leaks.... you have to wait 3-4 days for them to send someone if you're on one of their plans. Plus, you have to pay for the service call immediately or they won't even book the appointment scheduled for days...
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#1086370
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Had service America for 10_+ years paying approx. $400 a year on a service contract that turns out to be useless!! Called for general maintenance to clean AC unit and Dryer vents and being it wasn't covered paid $300 to have tech come from service America. He didn't...
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1.0
#1085093
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Hacked by Service America

Service America
#1079008
1.0
Details
I have a plbing business in Mo. They change my emergency contact number on my Web-site to there toll free number? After hours on hold with them, they told me their I.T. dept would call me back. Did not happen. They don't service Mo. but i wonder how many called i lost do to the fact they put you on hold, forever. Don't know how they are im business?
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Service America - Awful liars

Service America
#1057220
Every time I called I got a different answer. They schedule appointments don't show it show with out the parts. The last phone call (this has been going on for months). I was told the last few pp gave me wrong info. Part was never ordered but not I would have to pay for part cause it's over 100 between that and the 45 dollars I can buy a new one. I will never renew or recommend them
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Service America Washing Machine Repair Review

Service America
#901490
4.8
Details
this morning just perfect fixing gears on my washer. Absolutely gave more than he was paid for. Perfect suggestions on even things not on contract
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Short Review on June 20, 2016

Service America
#868621
1.4
Details
Don't waste your money on service America they do not live up to their contracts, service America is he most bogus company I have dealt with in Florida
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We have a house that's vacant and is set to close for sale in 10 days. We needed someone to come out and run some diagnostics on the AC. Service America supposedly sent someone out, I have no idea if anyone showed up or not, no invoice, business card, nothing was left...
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#1084479
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Week 1 called for my washing machine, tech came and said he has to order the part. Week 2 another tech comes and doesn't have the part. Week 3, no show. Week 4, tech comes 2 hours earlier then expected, we asked the tech to give us 20 mins, we were home in 10 and he...
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#1084478
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Customer for over 23 years. Once a good company. During July 2017, had plumbing problems. They Changed the alleged 2 hour window 8 times. Kept us in the house for 3 days. I wound up fixing problem myself with help of Home Depot. Could not bear making contact with...
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1.0
#1082371
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was sent new contracts in feb 17, put in draw and waited to be billed , got a notice by email in july we want you back same deal,just call. Called and spoke to agent ,same deal my foot, they wouldnt honor old deal. they also said they called to inform me but no one...
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2.0
#1078553
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I've had bad customer service from time to time but Service America is truly awful. In my opinion, I would never buy a contact from them. It's 2 weeks without them being competent enough to fix an A/C issue. Now they won't come back for four days again. To expand a...
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1.3
I didn't like
  • Clueless serviceman
  • Customer service
#1071455
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Extremely poor C/S no knowledge of there product. I have a home warranty all parts and labor covered. And I had to prior service calls where they replaced refrigerator parts and the fan blower on A/C. Now on this call parts and labor not covered?? Beside no emergency...
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1.0
I didn't like
  • Customer service
#1066391
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I have been a contract holder since 1995 and was completely satisfied with your service. This year 2017 when my contract renewed I was unformed that there would be a co-pay. I wasn't too happy with that but I had to accept it or cancel the policy. Worse than that when...
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I liked
  • Service techs were good
  • Service techs
#1065417
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